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Frequently Asked Questions
Find answers to common questions about our products and services

Bmore Bae Digital offers high-quality digital goods, including PNG clipart, sublimation files, sticker-ready designs, and branded graphic bundles. All files are crafted for small biz creatives, crafters, and DIY lovers. Some physical products (like bonnets and shirts) may be added later — sign up for updates!

All digital files are available immediately after purchase. You’ll receive a link on the order confirmation page and in your email inbox.
If a physical product is part of your order, estimated shipping details will be listed on the product page.

💡 For digital orders, there's nothing to ship — everything is delivered instantly to your inbox.

Due to the nature of digital products, returns, exchanges, and cancellations are not accepted.
If there is an issue with your file or you need support, just contact me — I’ll do my best to help!

Physical items (when available) may have different policies listed on each listing.

You can view and manage your account by logging in through the main menu.
You’ll be able to see your order history, downloads, and saved preferences.

Need help logging in? Use the “Forgot Password” link or contact support for help.

Bmore Bae Digital accepts most major payment options, including:

  • Visa

  • Mastercard

  • American Express

  • PayPal

  • Google Pay / Apple Pay (where supported)

Here are some quick fixes:

  • File didn’t arrive? Check your spam folder or make sure you're using the email tied to your order.

  • File won’t open? Make sure you’ve unzipped the folder and have software that supports PNGs (like Canva, Cricut, or design programs).

  • Still stuck? Message me through the contact form or email — I respond within 24–48 hours.

Shop policies

Shipping

See item details for estimated arrival times.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment options

Easy checkout with all popular payment options.

Returns & exchanges

Due to the nature of digital products, I don’t accept returns, exchanges, or cancellations on instant downloads.

Cancellations

I don’t accept cancellations for digital downloads, as files are delivered instantly.

For physical items (when available), cancellation requests must be made within 24 hours of purchase